1. Consent
How We Obtain Your Consent
When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or return a purchase, we assume you consent to our collecting and using your information for that specific purpose only.
For any other uses, such as marketing communications, we will either ask for your explicit consent or provide you with the option to decline.
Withdrawing Consent
If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information at any time by contacting at support@ecostorego.com
2. Collection of Personal Information
When you make a purchase from our store, we collect personal information you provide, including your name, address, and email address.
When you browse our store, we also automatically receive your computer’s IP address to help us learn about your browser and operating system.
Email Marketing
With your permission, we may send you emails about our store, new products, promotions, and updates.
3. Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Credit card information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is completely secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
4. Disclosure
We may disclose your personal information if required by law or if you violate our Terms and Conditions.
5. Shopify Platform
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s secure data storage systems, databases, and general applications protected by firewalls and security measures.
Payment Processing
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data in encrypted form according to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete your purchase transaction and is deleted afterward.
All direct payment gateways adhere to PCI-DSS standards established by the PCI Security Standards Council, including brands such as Visa, MasterCard, American Express, and Discover.
For more information, please review Shopify’s Terms of Service and Privacy Policy.
6. Third-Party Services
Third-party service providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide to us.
Certain third-party providers, such as payment processors, have their own privacy policies regarding the information we provide to them for purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled.
Please note that some providers may be located in or have facilities located in different jurisdictions. As a result, your information may become subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.
7. Age Requirement
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this website.
8. Cookies
We use cookies to improve your browsing experience and store functionality. These may include:
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session_id – Tracks session information
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_shopify_visit – Used for internal statistics (30-minute persistence)
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_shopify_uniq – Counts unique customer visits (expires at midnight)
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cart – Stores shopping cart information (2-week persistence)
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_secure_session_id – Unique session identifier
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storefront_digest – Controls access to password-protected stores
9. SMS Marketing
With your consent, we may send SMS notifications related to your orders, abandoned cart reminders, promotional offers, and transactional messages such as review requests.
Our website uses cookies to help track items placed in your cart, including abandoned checkouts, in order to determine when to send cart reminder messages via SMS.
10. Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon posting on the website.
If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue providing products and services to you.
Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or request additional information, please contact us at:
Address : 1151 Walker Road, Dover, DE 19904
Email: support@ecostorego.com
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